Rides cancelled due to maintenance or weather issues:
- You may reschedule the ride at that stop, if possible.
- You may request to schedule at a future stop.
- You may request a full refund.
Rides cancelled by you:
- $ 95 fee for cancellation prior to 48 hours before the ride date.
- $ 150 fee for cancellation within 48 hours of ride date.
Passenger No-Shows are non-refundable.